I was in need of a second opinion for my neck condition and was referred to Dr. Mills by a coworker. I drove 56 miles one way to see him. It was the best decision I have made in a long time. The staff was very courteous and helpful. All appointments that were scheduled for tests etc. were done while you were at the office by the friendly staff. These appointments were done within the week if not sooner. There was no waiting 3 weeks for a test and then 3 more weeks to see the doctor again. After the results were back, Dr. Mills said he could help me. I needed a C6 and C7 ACDF. I would say that this office has a really good relationship with the hospital (Conway Medical Center). Before surgery, Dr. Mills requires you go to a short class at the hospital. It took about 2 hours and this class served 2 purposes. One was that we spoke with a physical therapist and were explained what to expect the morning of the surgery and also what to expect during recovery. She also told us what we should do if we were experiencing problems after surgery. The second thing this meeting did was allowed us to get all preadmission test and labs done and meet with the anesthesiologist. They gave us a 3 ring binder with all sorts of information concerning my surgery and what to expect before and after the surgery. I had a copy of my labs, in hand, to take to my doctor when I left this meeting. This appointment to see my doc was also made by Dr. Mills' staff. My MD was impressed with the lab report and the notebook. My MD and his staff were amazed with the detail placed on my surgery by Dr. Mills. All I had to do from here was to show up the morning of surgery. After surgery, I had 2 follow up appointments within 6 weeks and had a clean bill of health. Dr. Mills genuinely cares for your well being. He knows how important it is for you to have relief and not suffer. If you are near Conway, or within a couple hours drive, it would be well worth your time and well being to see Dr. Mills.