Hello!
First I would like to say, I love Coastal Orthopedics! They have been fantastic in all categories of care with not only myself, but my children, whom have had injuries as well. Although their injuries were minor and temporary, one with a jammed thumb and one with a fractured forearm, they could be seen immediately and with exceptional care. The staff was extremely friendly and played with my children, which made them very comfortable in what was originally a scary experience!
My experience with Coastal Orthopedics could not have come any sooner! I'm an 18-year hairdresser/barber and I own my own business alone. Having said that, I never though in my wildest dream that at 35 years old, I would be having immediate unexpected neck surgery. On April 1st, 2013, I awoke to not being able to lift my head, neck, or left arm. After many doctor visits, a couple of ER visits, 2 pain injections by my doctor, and numerous chiropractic visits, while all were requesting an MRI, my insurance company kept denying me because I had not been in an accident!” Really? By the end of the month, I was ready to die. I was in so much pain. I was living off of pain meds, couldn't work, drive, or even function as a wife or mother. It was awful! That's when someone recommended me to Coastal Orthopedics! When calling, I was able to see Dr. Mills the next day. After coming in and meeting Dr. Mills and explaining my ordeal, he immediately requested and got me approved for an MRI! The next day, he called me with my results, explaining to me that not only did I have one of the worst herniated bulging discs, C 5/6 in someone's neck that he had ever seen, but that my nerve in my left arm that goes from my spine to my thumb was being severely pinched/entangled somewhat in these discs. He didn't know how I was even functioning! I explained I wasn't really without lots and lots of pain, muscle and nerve meds, I wouldn't have survived the pain. I was unbearable! I had immediate surgery 2 days later. There was no question, do I want surgery.” It was, “when should I be there?” I was completely miserable! April 30th was my surgery day and I wouldn’t say it was painless, but my arm was immediately relieved. I was sore from the trauma from waiting so long but immediate relief! After a few weeks of recovery and several weeks of physical therapy, I was a million times better! Back to work (after 2 months of my business being closed!) and normal again!
January 18th. I awoke again to not being able to lift my arm, except this time, it was my right arm, my dominant arm. I thought I must have slept on it but as the day went on, it was worse and worse. I messaged Dr. Mills’ physician assistant, which is the most wonderful, helpful, medical provider I've ever met. She is always ready to help and offers me encouragement, advice, and care anytime I call or message her. She quickly returned my call and told me to come in first thing the following business day. Monday morning, I saw Dr Mills. With my history and symptoms, I was able to have an MRI right away and found out that again, I had the same problem! This time, it was C 6/7 and my right arm nerve being severely pinched! We couldn't believe it!! So here we go again, out of work, surgery, recovery, and therapy! Dr. Mills explained that sometimes C 5/6, and C 6/7 are affected by each other and when one is bad the other overcompensates. Usually it doesn't happen this soon but with my career and kind of work, it could happen. My surgery was January 24th and this time, because I was more aware of recovery and what to expect, it was a little easier to handle. Dr. Mills, his physician assistant, and the nurse Angela have all been fantastic!! I'm recovering now. The care and checkups have all been very encouraging! I will always use Coastal Orthopedics for all of our needs! I'm so thankful for them and all of their wonderful staff!! -- Jamie A.
Jamie
Treating Doctor
William L. Mills, M.D.